Co-managed IT means your in-house IT team keeps doing what they're great at, and Maverick handles the parts that are too specialized, too expensive, or too time-consuming to build internally. 24/7 NOC coverage, cybersecurity stack, compliance work, and after-hours response — without you hiring three more people.
Most growing companies hit a point where the internal IT team is excellent at what they do — but stretched too thin to cover everything modern IT requires. They're great at user support, but they can't monitor 24/7. They can patch servers, but they don't have time to run a security operations center. They handle Microsoft 365, but they don't want to become firewall engineers.
The traditional answer was: hire more people. The modern answer is: co-manage with an MSP who specializes in the parts that are hard to staff in-house.
Your team keeps the work they want to keep. We backfill the rest. No replacement, no political turf war — just specialty backup for the specialty problems.
Whatever your team wants to keep. Common patterns:
We never push to take over more than makes sense. The goal is your team plus us, not us replacing your team.
In our experience, almost never — because we're explicit from day one that the relationship is augmentation, not replacement. Done right, the internal IT team loves it: they get to stop carrying a pager on weekends, they have specialty backup for tough problems, and they can finally take vacation. Done wrong, it creates friction. We do it right.
We integrate with your ticketing system (ConnectWise, Autotask, ServiceNow, HaloPSA, or yours if it's something else). Your team sees our work, we see theirs, escalations flow naturally. Slack/Teams channels for real-time coordination. Weekly cross-team standups in the first 60 days, monthly thereafter.
Yes. Many co-managed engagements start with a single deliverable — 24/7 NOC, or just after-hours coverage, or just compliance support. As trust builds, scope expands. We don't require you to hand over everything on day one.
Wide range based on scope. Single-service engagements (just 24/7 NOC, for example) start around $3,000/month for SMBs. Broader engagements covering NOC + SOC + compliance + specialty engineering typically run $6,000–$12,000/month for mid-market. Custom-quoted after a discovery conversation.
Yes. If part of the co-managed engagement is "help us figure out what to hire internally vs. outsource," we provide that analysis as a vCIO deliverable. We've helped clients write job descriptions, structure compensation, and even sit in on technical interviews. We have no incentive to talk you out of hiring — we make money either way.
Co-Managed isn't one thing — it's eight distinct capability areas where we supplement your internal IT team. Pick the ones you need, leave the rest alone.
3-year roadmaps, annual budgets, vendor strategy, vCIO-level guidance alongside your IT team.
/ 02M365 migrations, network refreshes, security stack rollouts — senior PM + technical execution.
/ 0324/7 SOC, EDR, identity threat detection, vulnerability mgmt, incident response coordination.
/ 04Copilot readiness, AI pilots, governance & policy, custom assistants, rollout discipline.
/ 05Find waste in SaaS, M365 licensing, cloud, telecom — recover budget in 90 days.
/ 06Channel pricing across HP, Dell, Lenovo, Apple, ASUS, MSI — full lifecycle management.
/ 07Networks, firewalls, virtualization, Azure, hybrid identity — built for uptime.
/ 08Ongoing HIPAA, CMMC, SOC 2, PCI, GLBA readiness — not a one-time audit prep.