NOC LIVE · 24/7/365 ⬢ MICROSOFT PARTNER · MPN 3318934 📍 NASHVILLE TN · NATIONWIDE SERVICE ⚡ EST. 2003 · 23+ YEARS NOC LIVE · 24/7/365 ⬢ MICROSOFT PARTNER · MPN 3318934 📍 NASHVILLE TN · NATIONWIDE SERVICE ⚡ EST. 2003 · 23+ YEARS
Service 07 of 09

Backup & Disaster Recovery.

Image-based backups, off-site replication, ransomware-proof immutable storage, BCDR appliances, and tested DR runbooks.

Backup and disaster recovery (BCDR) at Maverick goes beyond configuring backups — we test them. Quarterly. With real restore drills, sandbox validation, and documented results you can show your insurance carrier. We deploy image-based backup, off-site replication, immutable cloud storage, and BCDR appliances that can spin up your servers in minutes if the originals are destroyed. Backup configuration without restore testing is what we call "backup theater" — and most MSPs do exactly that.

The math nobody likes to talk about

Industry data on backup failures is brutal:

  • ~60% of "successful" backup jobs fail to restore cleanly when actually tested
  • Median ransomware downtime: 24 days (Sophos State of Ransomware)
  • ~75% of small businesses that experience major data loss go out of business within 12 months
  • Average breach + recovery cost for an SMB: $200K to $2M

"We have backups" is not a strategy. "We have backups we have tested, that produce a clean restore in a documented timeframe, with off-site and immutable copies" — that is a strategy.

The 3-2-1-1-0 standard

The modern backup standard, which Maverick implements for every managed client:

  • 3 copies of every important dataset
  • 2 different media (e.g. local appliance + cloud)
  • 1 copy off-site (different physical or cloud location)
  • 1 copy immutable or air-gapped (ransomware cannot encrypt it)
  • 0 errors verified via tested restores

That last "0" is the one most providers skip. We don't.

What we deploy

Image-based backups

Full bare-metal images of every server and critical workstation, captured incrementally throughout the day. Restore an entire machine to identical or dissimilar hardware in minutes. Granular recovery for individual files, mailboxes, or SQL databases.

BCDR appliances

Datto SIRIS or Veeam-powered appliances that hold local backups and can spin up your servers as virtual machines on the appliance itself. If your primary server dies on Tuesday, we run your business off the appliance by Tuesday afternoon while replacement hardware ships.

Off-site replication

Every local backup is replicated to a hardened cloud destination — Datto cloud, Wasabi, Azure Backup, or AWS S3 Glacier depending on the workload. Encrypted in transit and at rest.

Immutable storage

The critical layer. Backups in object-lock or air-gapped storage that cannot be deleted or encrypted even by an attacker with full admin credentials. This is the ransomware-proof copy.

Microsoft 365 + Google Workspace backup

Microsoft and Google do not back up your tenant data. Maverick deploys Datto, Veeam, AvePoint, or SkyKick to protect mailboxes, OneDrive/Drive files, SharePoint sites, and Teams content with point-in-time restore capability.

Quarterly tested restores

The thing that separates real BCDR from backup theater. We pull a recent backup, restore to a sandbox environment, validate the data, and document the result. You see the report.

What's Included

  • Image-based backups of all servers + critical workstations
  • File-level backups for departmental data
  • BCDR appliance on-site with virtualization capability
  • Off-site cloud replication (Datto, Wasabi, Azure, AWS)
  • Immutable cloud copy (object lock / air-gap) ransomware-proof
  • Microsoft 365 backup for mail, OneDrive, SharePoint, Teams
  • Google Workspace backup for Gmail, Drive, Calendar
  • Encrypted at rest and in transit
  • Quarterly restore tests with documented validation
  • Written DR runbook — RTO/RPO documented, sequence defined
  • Annual DR tabletop exercise with stakeholders
  • Cyber insurance documentation for your underwriter

Our Tech Stack for Backup & DR

We are vendor-aligned with the platforms our engineers actually trust in production. Here is what powers this service line:

Datto SIRIS
BCDR appliance
Veeam
Enterprise backup
Azure Backup
Cloud backup
AvePoint Cloud Backup
M365 backup
Wasabi
Immutable object storage
AWS S3 + Glacier
Long-term archive

When You Need This

You need BCDR if:

  • Any data loss would cost you more than the BCDR service costs (almost always true)
  • You have cyber insurance (almost always required)
  • You operate under HIPAA, PCI, SOX, or any regulatory framework
  • You depend on Microsoft 365 or Google Workspace (they do not back up your tenant)
  • You have any critical line-of-business software — accounting, ERP, EHR, CRM
  • You haven't tested a restore in the last 6 months

Common Questions About Backup & DR

What is the difference between backup and disaster recovery?

Backup is making copies of data. Disaster recovery is the documented plan for getting back to operating after data loss, hardware failure, ransomware, fire, flood, or any other event. Real BCDR includes both: the backup technology that protects the data, and the runbook that tells your team exactly what to do when something happens.

How often should we be backing up?

For most managed clients we run image-based incrementals every 1 to 4 hours during business hours, with full backups daily and weekly retention going 30 to 90 days locally. Critical SQL databases get more frequent transaction-log backups. The exact RPO depends on your tolerance for data loss.

Are immutable backups really ransomware-proof?

Immutable storage uses object-lock or air-gapped retention that cannot be deleted or modified for a set period — even by an administrator. When ransomware compromises your environment and reaches your backup credentials, the immutable copy survives because the storage layer itself refuses delete or write requests.

What is RTO and RPO?

Recovery Time Objective (RTO) is how quickly you need to be back up after a disaster — measured in minutes or hours. Recovery Point Objective (RPO) is how much data loss you can tolerate. RTO drives how the backup architecture is designed; RPO drives how often backups run.

How long does it take to recover from ransomware?

With Maverick's BCDR stack and immutable backups, a typical SMB ransomware recovery runs 2 to 5 days from incident to fully operational state. Compare to the industry median of 24 days. The difference is preparation: tested backups, documented runbooks, and a team that has done this before.

Ready to talk about Backup & DR? Call 615-274-9555 or download the free assessment form. We respond in five business days with a written report — no obligation.